HASSLE FREE RETURNS & SHIPPING

International Orders

Unfortunately, we do not ship outside of the US and it's territories at this time, though we do have plans to open up our shipping to include International addresses very soon. Check back frequently for updates!

Domestic Returns (US)

We want you to be completely happy about any purchases made on our site. You can return full priced new, unused or worn items within fourteen (14) calendar days from the date your order was delivered to you. All original tags and labels must be attached on all items and must be in the original condition it was received, un-altered, washed, or damaged in any way. Basically, return the items in the same condition you received it. Upon our receipt and examination of your returned merchandise, your refund will be credited to the same method of payment used to make the original purchase. Any returns made that are postmarked past the fourteen (14) calendar days from the date your order was delivered will be rejected for receipt by our returns department. Note that all items on sale or final sale, vintage and designer vintage items are final sale and are not eligible for return. Shipping charges from your original order as well as from your return are non-refundable and the responsibility of the customer.

Items that do not qualify for Returns:

  • VINTAGE
  • DESIGNER VINTAGE
  • SALE or FINAL SALE

Refund Processing

Refunds will be processed 2-3 days from the receipt of your return. Please allow an additional 5-10 business days for your bank to post the funds to your account.

Sale & Final Sale Items:

*NOTE THAT DISCOUNT CODES CANNOT BE USED ON ANY FINAL SALE ITEMS.

 

Domestic Returns Process:

1. Click here to download, print and fill out our returns form. *Note that all returns must be accompanied by a filled out return form. Returns sent without this form will be sent back to the original sender.

2. Place all items for return in a box along with the filled out returns form.

3. Seal and ship the package to us at the below address. *Note that we are not responsible for any lost or damaged returns that occur while in transit to us.:

DÉMODÉ

Attn: Returns

305 E. 9th St. #209

Los Angeles, CA 90015

4. Done!

SHIPPING

Free Ground Shipping On All U.S. Orders Over $150

Our shipping department processes and ships orders Monday through Friday and does not ship orders on the weekends or holidays. Note that orders ship out the same day if orders are processed and payment has cleared by 1pm Pacific Standard Time. All orders placed after that will ship the next business day. We accept orders shipped to a military APO/FPO address, P.O. box or U.S. territory. Orders sent to these addresses will be shipped via USPS Priority Mail service. Orders that are returned due to an invalid address or address input error on your part may be shipped at your expense. Saturday Delivery is not available at this time.

 

Shipping Methods

 

Service

Transit Time

Cost

Ground Shipping

5-10 Business Days

$8 or FREE over $150 (US only)

2 Day Shipping

2 Business Days

$15

Overnight Shipping

1 Business Day

$35

  

Overnight Shipping

All orders placed for overnight shipping service must be placed before 1:00pm PST to ship out the same day. All orders placed for overnight shipping received after 1:00pm PST will be shipped out the next business day. Note that we do not ship on holidays and weekends. Saturday Delivery is not available at this time.